Chargebacks, refunds, unanswered emails, and operational chaos are silently draining your revenue every day. Backenda takes your entire backend off your plate — permanently.
One team. One price. Total coverage of every operational task that slows you down.
Every customer email answered within 24 hours, every day. No exceptions, no delays.
Disputes and refunds handled fast with proven templates that protect your margins.
Order sheets, tracking logs, and operational data kept accurate and up to date.
Proactive follow-up on delayed or lost orders before customers escalate.
Full inbox coverage across email and messaging platforms, 7 days a week.
Bi-weekly or weekly reports showing ticket volume, resolution rate, and trends.
You've been burned before. Here's why Backenda is different.
Pick a plan. Onboard in 24 hours. No hidden fees.
Multiple stores, dedicated agents, custom SLAs, and white-glove onboarding. Let's build a plan around your operation.
Real results from real brands. Not testimonials we wrote ourselves.
"I interviewed 50 VAs, hired 8, and every single one ghosted me within a month. Backenda was running my inbox in 24 hours. I haven't touched a support ticket since."
"I was losing 5 hours a day just managing backend chaos — disputes, refunds, customer emails. Backenda took all of it off my plate. I spend that time on growth now."
"Onboarded in under 24 hours. My refund rate dropped within the first two weeks. The reports they send are actually useful, not just fluff."
Stop losing money to backend chaos. Onboard in 24 hours. Spots are limited.
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